With a 360 degree view of your customer, better business decisions related to your customers can be made, customer retention can be improved and ultimately profitability is improved.
Back Office Integration. Integration with your back-office ERP or financial system provides sales and marketing personnel with up-to-date customer financial information permitting better and faster decisions related to your customers. Access to orders and invoices permits customer service personnel to provide better levels of customer service and, in turn, customer satisfaction. Finally, the elimination of double entry of customer information, orders, invoices, shipping information, product information, etc. greatly improves efficiency, as well as, reducing shipping costs due to errors and follow-up costs.
Business intelligence and dashboards provide the visual tools needed to quickly focus on the most important issues at any point in time. Integration of CRM with your line-of-business applications is an essential first step in creating true real-time business intelligence.
Web site integration offers many business efficiencies:
Mobile Integration. Being able to respond to ever changing schedules and the endless stream of e-mails is vastly simplified with CRM integration to Windows Mobile and Blackberry devices.
Atrio has integrated added value to its clients business with all
of the above types of integration. Let Atrio assist you in increasing
the ROI of your CRM system.