On Premise

Microsoft Dynamics CRM installed on-premise provides enhanced integration and customization capabilities including:

  • Take advantage of integration with your Microsoft Office productivity applications—even use your CRM solution from within Microsoft Office Outlook.
  • Achieve seamless integration with your Microsoft server infrastructure.
  • Obtain timely business intelligence through integration with Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV, or any line of business applications, including your website.

 

 

Workgroup Productivity

Share customer information and insight with a packaged server offering for up to 5 team members with Microsoft Dynamics CRM Workgroup Edition. Experience enhanced information sharing, work routing and business reporting with a solution scaled to meet the needs of your small team or workgroup.

Offering

Workgroup Server includes 5 Client Access Licenses (CALs)

Clients

Outlook, Web, Offline and Mobile Access

Features

Sales, Service and Marketing Automation Functionality. Workflow Automation and Customization extensions.

Customer Support

Included

Training Services

Included

Integration

Web Services SDK and Offline

Operating System

Microsoft Windows Server 2003, 2008 Editions

Database

Microsoft SQL Server 2005 Workgroup Server or higher


 

Business Unit Solutions

Not all CRM projects are enterprise-wide projects. Some projects are implemented at a line of business-level to manage departmental objectives. Microsoft Dynamics CRM Professional edition equips your business unit with an enterprise-class solution scaled to meet your departmental needs.

Highlights of this version include:

 

Offering

Professional Server, Client Access License (CAL)
Sold individually

Clients

Outlook, Web, Offline and Mobile Access

Features

Sales, Service and Marketing Automation Functionality. Workflow Automation and System Customization.

Customer Support

Included

Training Services

Included

Integration

Web Services SDK and Offline

Operating System

Microsoft Windows Server 2003, 2008 Editions

Database

Microsoft SQL Server 2005 Workgroup Server or higher


 

Enterprise and Datacenter Solutions

The needs of CRM in the enterprise have evolved and Microsoft Dynamics CRM Enterprise offers the next revolution in premise-based solutions. With native, multi-tenant system architecture, Microsoft Dynamics CRM Enterprise can scale to enterprise-wide and internet-scale CRM solution needs.

Highlights of this version include:

Offering

Professional Server, Client Access License (CAL)
Sold individually

Clients

Outlook, Web, Offline and Mobile Access

Features

Sales, Service and Marketing Automation Functionality. Workflow Automation and System Customization.

Customer Support

Included

Training Services

Included

Integration

Web Services SDK and Offline

Operating System

Microsoft Windows Server 2003, 2008 Editions (32 and 64-bit)

Database

Microsoft SQL Server 2005, 2008 Enterprise or higher (32 and 64-bit)